About Washnet

Washnet is Washstation’s online laundry payment and monitoring system. It is a state-of-the-art mobile and Web App that will help you complete your laundry process with minimal fuss.

Washnet has a cashless payment system that uses debit or credit payment cards, Google Pay and Apple Pay and, PayPal (for certain transactions). Using Washnet, our users can:

  • Pay as you go
  • Access Laundry Membership Schemes – if these are enabled at your location, you’ll be able to see them in the App
  • Send a payment link to a friend or family member - the gift of laundry
  • Reserve a machine prior to going to the laundry, making sure a machine is available for you
  • Get notified when a machine becomes available
  • Get notified when your machine is about to finish
  • Get automatic refunds if your machine did not start 
  • Get notified if there is a fault with your machine, including instructions if it is easy to fix, for example a door not closed properly

Washnet has accurate real time monitoring functionality 24/7, letting you know exactly what the status of your laundry is.


There is a two way chat function in case you need our help and access to many useful FAQ’s and “how to” videos.


We hope that you enjoy using our system!





Select your location and the machine number you would like to use


Select the setting for the machine.

Load the machine according to the loading level guides

add your detergent

& make payment


Close the door

press the START button or 'select a cycle' on the machine to start the programme.


Always check your pockets.

Check the care labels

Only fill between 1/4 & 3/4s full

Clean the lint filter on the dryer before use 


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